9-8-8 | www.988lifeline.org
Individuals experiencing a crisis or any other kind of emotional distress-whether that is related to suicide, mental health and/or substance use crisis can dial 9-8-8 for support. The Lifeline provides information and support to concerned family, friends, and caregivers.
At the beginning of the call, callers have the option to select the Veterans Crisis Line or the Spanish language Crisis Line. If the caller with an Illinois area code does not select either of those options, they will be routed to an Illinois Lifeline Call Center. If after 3 minutes, the call is not answered by a live person, the caller is routed to the NSPL backup affiliate network, which includes call centers that operate in other states.
